The information we collect is used solely for the purpose of fulfilling your order and in enhancing your overall shopping experience with us. We do not sell or exchange e-mail addresses with third parties. When you send us an e-mail, we
use the information you submit to address particular questions and/or problems you may have with our web site or your order.
Refund Policy All orders are shipped UPS Ground.
All returns need be authorized in advance by sending an e-mail request including details of the merchandise to be returned and reason for return. e-mail: returns@ArmyNavyMilitarySurplus.com
Merchandise may be returned within 30 days of purchase as long as it is in new condition or for exchange if it is damaged or defective. Any returns accepted after 30 days are subject to a 25% restocking fee. All returned merchandise is subject to inspection by Army Navy Military Surplus Inc. prior to exchange and/or refund being made. For your protection, please send your return package prepaid and insured via US mail or UPS. Shipping costs are not refundable.
Special orders are non-refundable.
All sales of "Used" merchandise are final and not refundable. Some exceptions may be made at our discretion for exchange of size only. Please contact us to make such a request.
Most orders are delivered in 5 to10 business days.
For special delivery needs, please contact us at 1-866-856-9050
to check availability and for estimated shipping cost. If a quicker
shipping method is available for your order.
Please note for International Orders only through e-mail at this time.